Frequently Asked Questions

How does it work?

Our aim is to simplify the process of appealing a parking ticket, parking fine or penalty charge notice (PCN). By providing us with the relevant details from your fine, our AI powered system creates a personalised appeal letter to give you the best chance of a positive appeal result.

Can you guarantee that my appeal will be successful?

While we can't promise a specific result for your appeal, our service strives to deliver a professionally crafted appeal letter customized to your situation. This boosts your chances of a favorable outcome.

How long does it take to receive the appeal letter?

Once you provide the required information, our system generates your appeal letter instantly! You can conveniently access and review it on our platform before copying it for submission to the relevant parking authority.

Can I make changes to the appeal letter?

Absolutely! Once the appeal letter is generated, it's yours to review and edit according to your preference. We encourage you to customise the letter to accurately reflect your situation and address your concerns.

Do I need any legal knowledge to use your service?

In short, no you don't need any legal expertise. Our service is designed to be user-friendly and accessible to anyone seeking assistance with their appeal process. We provide knowledge and guidance to make the process as simple and straightforward as possible.

What happens after I submit the appeal letter?

After reviewing and editing the appeal letter to your satisfaction, you can submit it directly to the appropriate authority or follow the instructions provided by the enforcement agency. The subsequent steps will vary depending on their specific appeal process, and who has issued the parking fine.

Can I use your service for any type of parking ticket or PCN?

Yes, our service is designed to assist with a wide range of parking tickets, fines and penalty charge notices (PCNs) nationwide. We handle appeals for both private and government-issued tickets nationwide.

Is my personal information secure?

We take your privacy and security seriously. Your privacy and security are our top priorities and we handle your personal information in accordance with our privacy policy and utilize industry-standard security measures to safeguard your data.

What is the cost of using your service?

A single appeal starts at £4.99, with full pricing details and breakdown available on our website. We aim to provide an affordable solution that offers great value compared to traditional legal assistance. We also offer a enterprise service for businesses and are working on a bespoke appeal process, where we handle your appeal from start to finish.

What if I'm not happy?

While we can't guarantee success on every appeal, we'll tailor a response to your individual parking situation. If you're unhappy for any reason, please reach out to one of our team members, and we'll do our very best to resolve any situation we can.

What if I have further questions or need support?

If you have any additional questions or require support, our dedicated customer support team is here to assist you. You can contact us here, and we'll respond to your inquiries promptly. We also have a comprehensive FAQs section where we aim to answer all your questions.

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Frequently Asked Questions